Privacy Policy
This Privacy Policy explains how the FERA online store (“FERA,” “we,” “us,” or “our”) may collect, use, and protect information in connection with the website and orders.
1. Information We May Collect
Depending on the features used, FERA may receive information needed to operate the store, including a customer’s name, email address, shipping address, order details, and customer-service communications. Payment card information should be handled by the payment processor rather than stored directly by this website.
2. How We Use Information
- To process, fulfill, and communicate about orders.
- To respond to customer-service and privacy requests.
- To maintain inventory and operate the website.
- To prevent fraud, abuse, or security problems where appropriate.
- To comply with applicable legal and recordkeeping requirements.
3. Service Providers
FERA may use third-party providers for hosting, database infrastructure, payment processing, shipping, email, analytics, or security. Those providers may process information as necessary to provide their services. FERA should update this policy if its actual providers or practices materially change.
4. Cookies and Local Storage
The current website may use browser storage for shopping-cart functionality. If analytics, advertising, cookies, pixels, or additional tracking are added later, this policy should be updated to accurately describe those technologies and the choices available to customers.
5. Data Retention and Security
FERA should retain personal information only for as long as reasonably necessary for the purpose for which it was collected, legal obligations, dispute resolution, and legitimate business records. We use reasonable administrative, technical, and organizational safeguards, but no internet system can be guaranteed completely secure.
6. Children’s Privacy
FERA is not intended to knowingly collect personal information from children under 13. If FERA becomes aware that it has collected personal information from a child under 13 in circumstances covered by applicable law, it should take appropriate steps required by that law. The FTC explains that COPPA can apply to child-directed services and to general-audience services with actual knowledge that they are collecting personal information from children under 13.
7. Your Choices and Requests
Customers may contact FERA about personal information associated with their interactions with the store, subject to applicable law and reasonable identity verification. Requests can be sent to [email protected].
8. Changes
FERA may update this policy when its practices or legal requirements change. The effective date at the top will be updated when material changes are made.
9. Contact
Privacy and customer-service email: [email protected]
